Troubleshooting

Common Issues

Issue: Can't connect wallet

• Ensure you're on the correct network (Base)
• Check wallet extension is updated
• Try clearing cache and reconnecting
• Verify wallet is unlocked

Issue: Transaction failing

• Check gas settings
• Ensure sufficient balance for gas
• Verify you're interacting with correct contract
• Check network status
• Try increasing gas limit

Issue: Tokens not showing after Pre-Launch Party

• Tokens distributed after party ends
• May take a few minutes to appear
• Add token contract to wallet manually if needed
• Check transaction on block explorer

Issue: Can't claim rewards

• Verify rewards have been distributed
• Check you hold tokens in the correct wallet
• Ensure you've approved the contract
• Try increasing gas limit
• Verify KPIs were actually achieved

Issue: Price data not updating

• Refresh the page
• Clear cache
• Check DEX liquidity pool status
• May be oracle delay (updates every few minutes)

Issue: Campaign metrics not updating

• Verify API integration is working
• Check webhook delivery
• Ensure events are being sent correctly
• Contact support with campaign ID